Add-on services
Everything else a rental property needs, at a published price.
Certificates, tenancy services, property intelligence, cleaning and works sit outside the subscription so the monthly fee stays honest. Request live services through the portal or during your Property Review; services still being staged take a register of interest only.
- Available now
- Delivered through an approved partner
- Available following eligibility and compliance checks
- Coming soon
Prices
All figures are “from” prices for a standard property. Anything outside the stated scope (materials, parts, permits and access equipment) is quoted before work proceeds.
Emergency response
Emergency response enhancement
£25per month per property
Priority emergency handling as a subscription enhancement. Attendance is still charged.
Available nowManaged by The Property OperatorsEmergency call-out
£95first hour
Materials and further labour are charged separately.
Available nowDelivered by GEMOut-of-hours call-out
£145first hour
Evenings, weekends and urgent attendance, subject to availability and location.
Available nowDelivered by GEM
Compliance certificates
Gas Safety Certificate (CP12)
£85one-off
Additional appliances may increase the cost.
Available nowDelivered by GEMBoiler service
£95one-off
Repairs and parts are not included.
Available nowDelivered by GEMBoiler service and CP12
£145one-off
Combined value option where suitable.
Available nowDelivered by GEMEICR
£150–£350+one-off
Price depends on property size and the number of circuits.
Available nowDelivered by GEMEPC
£95one-off
Energy Performance Certificate.
Available nowDelivered by GEM
Tenancy lifecycle
Inventory
£125–£235one-off
Scaled by property size and furnishing level. Photographs captured by GEM or a coordinated inventory provider.
Available nowManaged by The Property OperatorsCheck-in and check-out
£95–£175each
Useful during tenant changes; can be bundled with inventory.
Available nowManaged by The Property OperatorsTenancy agreement support
£195one-off
Document coordination and signposting; legal review through an approved partner where required.
Delivered through an approved partnerRegister interestTenant-find support
£595–£995+one-off
Listing, viewing coordination and applicant handover support. Offered only once the required redress and compliance arrangements are confirmed.
Coming soonRegister interestRent collection
£39per month per property
Optional operational add-on. Not offered until client-money handling, protection and reconciliation controls are approved.
Coming soonRegister interest
Property intelligence
Detailed drone roof inspection
£150one-off
Visual review only; not a structural survey.
Available nowDelivered by GEMThermal imaging review
£195one-off
Useful for heat-loss and damp-risk observations. Observational, not a specialist diagnosis.
Available nowDelivered by GEMCCTV drainage survey
£250one-off
Recommended for recurring drainage concerns.
Available nowDelivered by GEM
Cleaning and clearance
Presentation clean
£95–£245one-off
Viewing and presentation clean.
Available nowDelivered by GEMDeep clean
£195–£475one-off
Move-in ready deep hygiene reset.
Available nowDelivered by GEMWaste clearance
£150one-off
Size and disposal requirements dependent.
Available nowDelivered by GEM
Repairs and refurbishment
End-of-tenancy refresh
Quotedper property
Check-out repair schedule, cleaning, waste and refresh works, quoted per property.
Available nowDelivered by GEMRepairs and refurbishment
Quotedper property
Delivered by GEM or approved trade partners at published labour rates. Always quoted before work proceeds.
Available nowDelivered by GEM
Add-ons are easier once the property is on the system.
Subscribers request add-ons in the portal, see the quotation, approve it, and get the certificate or report filed against the property automatically.