Property Intelligence Review
See beyond the obvious.
A structured review of the property inside and out, with photographs, seasonal risks, compliance observations and a prioritised list of what to do next, written so you can act on it without a translator.
What the review covers
Internal condition review
Room by room: damp signs, ventilation, seals, visible wear and anything a tenant has flagged.
External observations
Elevations, drainage, boundaries and access, recorded with photographs.
Roofline and gutter visibility
Where practical, an image review of the roofline and gutters: the parts nobody looks at until they leak.
Drone-assisted imagery
Where the site and conditions make it suitable and safe.
Seasonal risks
What this property is likely to need before the next winter or the next let.
Compliance observations
Alarm presence and condition, certificate dates falling due, and anything visibly out of order.
Maintenance recommendations
What we would do, in what order, and roughly what it involves.
Priority flags
Urgent, this year, and monitor, so the list is a plan, not a worry.
What a Property Intelligence Review is not
- It is not a structural survey or a valuation.
- It is not legal compliance certification; Gas Safety, EICR and EPC are separate chargeable services carried out by qualified engineers.
- It is not a specialist diagnosis. Where something needs a specialist, we say so and quote for it.
- Roofline, gutter and drone imagery is a visual review only, carried out where access and conditions allow.
The report
What lands in your portal afterwards.
The report is filed against the property, kept in your history, and available as a PDF. Every finding carries one of three priorities, so the list reads as a plan rather than a worry.
- Urgent
- Something that is causing damage now, or will before the next review.
- This year
- Planned work that should be budgeted into the next twelve months.
- Monitor
- Recorded and photographed now, re-checked at the next review.
On Protect, that is 2 reviews a year; on Complete, 4.
How a finding is written up
Illustrative example. Real findings come from the property.
- UrgentGutter joint leaking at rear elevation
- Quote to follow
- This yearExternal timber needs repainting
- Recommendation
- MonitorMinor damp staining, bathroom ceiling
- Re-check next review
What you get on each package
| Entitlement | Essential | ProtectRecommended | Complete |
|---|---|---|---|
| Scheduled property reviews | 1 per year | 2 per year | Quarterly |
| Roofline and gutter image review | Where practical | Drone-assisted report | 2 per year |
| Written reporting | Review notes | Annual summary | Annual condition report + enhanced PIR |
| Planned maintenance recommendations | — | — | Included |
| Smoke and CO alarm check | Visual | Functional test | Functional test |
A one-off Detailed drone roof inspection (£150), Thermal imaging review (£195) or CCTV drainage survey (£250) can be added to any review. Certificates such as Gas Safety, EICR and EPC are separate add-ons carried out by qualified engineers.
A subscription is a structured operations, reporting and oversight service, not unlimited repairs. Materials, specialist work, major repairs, emergency attendance and tenant damage are quoted separately unless a package states otherwise.
Want a rough read before you book?
The free GEM Property Score asks a few questions about the property and gives you an indication of where the risks sit. A Property Intelligence Review is the version carried out at the property, by people, with photographs.
Delivered by GEM
Reviews are carried out by the GEM field team: the same people who would do the work, which is why the recommendations come with a price rather than a shrug.
Book the review and see the property properly.
We attend, photograph what matters, and send the findings with a package recommendation in writing. No obligation to take a package afterwards.